Return Policy – Glamorous Swim
Thank you for choosing glamorousswim.com, the exclusive home of the Glamorous Swim collection. We want you to feel absolutely confident and delighted with your purchase. However, we understand that sometimes a product may not meet your expectations. This Return Policy explains how to return an item purchased from glamorousswim.com. Please read it carefully before initiating a return.
Our General Return Policy
We accept returns on most Glamorous Swim products within a specified period from the date of delivery. This period is clearly stated on our website at the time of purchase. To be eligible for a return, items must meet the following conditions:
- The item must be unused, unworn, and unwashed.
- All original tags, labels, and hygiene liners must be attached and intact.
- The item must be free from any odors, makeup stains, deodorant marks, or signs of tanning products.
- The item must be returned in its original packaging, including any protective bags or boxes provided.
We strongly recommend trying on swimwear over your own undergarments to maintain hygiene standards. Glamorous Swim reserves the right to refuse any return that does not meet these conditions. If a returned item shows obvious signs of wear, damage, or soiling, it will be sent back to you.
Items Not Eligible for Return
Certain types of items cannot be returned. These include:
- Any item marked as “Final Sale” or “Non-Returnable” on the product page of glamorousswim.com.
- Gift cards.
- Items that have been customized or altered specifically for you.
- Undergarments or accessories that come with a hygiene seal, if that seal has been broken.
Please pay close attention to product descriptions. If you are unsure whether an item is returnable, we encourage you to review the product page carefully before completing your purchase.
How to Initiate a Return
To start a return for your Glamorous Swim order, please follow these steps:
- Visit glamorousswim.com and log into your account.
- Go to your order history and locate the order containing the item you wish to return.
- Select the item and click the “Request Return” button.
- Follow the on-screen instructions to indicate the reason for your return.
- You will receive a return authorization confirmation.
- Pack the item securely in its original packaging, including all tags and hygiene liners.
- Attach the return label (if provided) or clearly write your order number on the outside of the package.
Please do not send your return back to us without first obtaining a return authorization. Unauthorized returns may not be processed and could be refused.
Condition of Returned Items
We take the condition of returned Glamorous Swim items very seriously. Our team inspects every return upon arrival. If the item shows any of the following, the return will be rejected:
- Visible wear beyond trying on (such as pulling, snagging, or stretched fabric).
- Makeup, fake tan, or deodorant residue.
- Pet hair, smoke odor, or perfume scent.
- Missing tags or damaged hygiene liners.
We understand that you need to try on swimwear to assess fit. However, please treat your Glamorous Swim pieces with the same care you would use in a retail store fitting room. If you are unsure about a style, we recommend trying on one size before ordering multiple sizes.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed automatically to your original payment method. Please note the following:
- Refunds are issued for the purchase price of the returned item.
- Any promotional discounts applied to the original order will be prorated accordingly.
- The time it takes for a refund to appear in your account depends on your payment provider. Some banks and card issuers may take additional days to post the credit.
If your return is rejected for any reason, we will contact you through the information associated with your order. You may be given the option to have the item shipped back to you.
Exchanges
If you need a different size or color of a Glamorous Swim product, we recommend placing a new order for the desired item and returning the original item for a refund. This is the fastest way to ensure you get the correct product before it sells out. We do not offer direct exchanges in the traditional sense because inventory can change quickly. However, if you have a specific exchange request, you may contact us through glamorousswim.com to discuss possible options.
International Returns
Returning an international order from outside our home country may involve additional steps. Please be aware that international return shipping may take longer to reach us. You are responsible for ensuring that the return package is properly declared. We recommend using a shipping service that provides tracking and insurance. glamorousswim.com is not responsible for return packages that are lost or delayed in international transit.
Inspections and Processing Time
Please allow a reasonable number of business days from the date we receive your return for our team to complete the inspection. During peak seasons, processing may take slightly longer. You will receive an email notification once the inspection is complete and a refund has been issued or rejected.
Final Sale Items
Please remember that “Final Sale” items are not returnable for any reason. These are clearly marked on the product page of glamorousswim.com. Final sale includes items purchased during certain promotional events, clearance items, and limited-edition releases. By purchasing a final sale item, you acknowledge that no returns or refunds will be accepted.
Wrong Item Received
If you receive the wrong Glamorous Swim product — for example, a different size, color, or style than what you ordered — please contact us immediately through glamorousswim.com. Do not attempt to return the wrong item as a standard return. We will provide specific instructions to correct the error.
Changes to This Policy
We reserve the right to update or modify this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting to glamorousswim.com. This Return Policy applies to all purchases made after the effective date of the policy.
A Final Note
Your satisfaction with Glamorous Swim is important to us. We have designed this Return Policy to be fair to both you and our business. By placing an order on glamorousswim.com, you acknowledge that you have read, understood, and agreed to this Return Policy. Thank you for choosing Glamorous Swim and for being a valued customer. We hope you love your purchase. If you need further assistance, please use the contact options available on our website.
